NKY Fleet Solutions LLC – SMS Privacy Policy
Last Updated: May 17, 2026
At NKY Fleet Solutions LLC, we respect your privacy and protect your personal information. This policy explains how we handle mobile information provided for appointment confirmation and service reminder purposes.
1. Information We Collect
When you book a service or request an appointment on our website, we collect your name and mobile phone number.
2. How We Use Your Information
We use your mobile number exclusively to send manual or automated appointment confirmations, schedule updates, and reminders regarding your scheduled services with NKY Fleet Solutions LLC. We do not use your number for marketing or promotional text campaigns.
3. Sharing of Information
NKY Fleet Solutions LLC does not sell, rent, loan, trade, or lease your mobile phone number or SMS consent data to any third parties for marketing or promotional purposes. Your information is only shared with our communications provider, Grasshopper, solely to transmit your transactional appointment reminders.
4. Opt-Out and Help Protocols
You can manage your text settings at any time:
Reply STOP to cancel or opt out of all future appointment reminders.
Reply HELP for customer support instructions.
5. Data Security
We implement administrative, technical, and physical security measures to protect your mobile number from unauthorized access, alteration, or disclosure.
6. Contact Us
If you have any questions about this SMS Privacy Policy, please contact us at:
Business Name: NKY Fleet Solutions LLC
Email: dshell@nkyfleet.com
Phone: 859-350-0613